We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
We ask for contact information including your name and email address on our website so that we can reply to your enquiry.
We ask for your account and contact information when you hire or buy something from us.
Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.
If you contact us or we work together, your information may be stored and/or processed through our:
We don’t publish the names of our providers to protect our business, but we chose these systems partly for their commitment to security and we can provide more details if necessary.
We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again.
We might also email you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.
Felicity Wild is responsible for the security of your information. You can contact her by email at email@example.com if you have any concerns about the information we store.
When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees or subcontractors have access to only what they need to do their job.
Where we store your information in third-party services, we restrict access only to people who need it.
We store passwords in an encrypted password manager. We use a different, randomly generated password for each service, and never use the same password twice.
The computers we use are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by fingerprint or facial recognition.
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Felicity Wild by email at firstname.lastname@example.org.
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.
Last updated: 5th April 2022